Cancellation Policy and Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from the contract within fourteen (14) days without providing any reason.
The withdrawal period expires 14 days after the day you or a third party, other than the carrier and designated by you, acquire physical possession of the goods.
To exercise the right of withdrawal, you must inform us of your decision through a clear statement (e.g., letter sent by mail, email).
To meet the withdrawal deadline, it is sufficient to send the communication before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from the contract, we will refund you only the cost of the product, excluding shipping costs and any import taxes. The refund will be processed within 14 days from the date we are informed of your decision to withdraw.
The refund will be issued using the same payment method you used for the original transaction, unless otherwise agreed. No fees will be charged for the refund.
We may withhold the refund until we have received the returned goods or until you have provided proof of having shipped the goods, whichever occurs first.
Returning the Goods
You must return the goods within 14 days from the date you communicate your withdrawal. The deadline is met if you send the goods before the 14-day period has expired.
The direct costs of returning the goods will be at your expense. You are responsible for any reduction in value of the goods if such loss is due to handling that is not necessary to verify the nature, characteristics, and functionality of the goods.
It is recommended to use a trackable or insured shipping method to avoid loss or damage during transit. We cannot be held responsible for lost or damaged return shipments.
The goods must be returned in their original packaging, complete with all accessories and without signs of use that would compromise their resale.
Return Address:
DDM Racing srls
Via Ferrante Brioschi, 39,
20842 Vergo-Zoccorino MB, Italy